My Payment Was Declined

If your payment was declined, do not worry. In many cases, this is caused by a small issue that can be resolved quickly.

Common reasons include incorrect card details, insufficient funds, an expired card, a bank security hold, or a payment method that does not support the transaction. A declined payment does not usually mean money was successfully taken.

First, double-check the billing details you entered and make sure your card information is correct. It can also help to contact your bank to ask whether they blocked the transaction.

If the payment still does not go through, try a different payment method if available. If you continue to have trouble, contact our support team and we will do our best to help guide you.