Return Policy Overview
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We want the return and exchange process to feel clear and straightforward. This article outlines the main conditions for returns, exchanges, damaged items, and refund-related questions.
In general, returns and exchanges may be available within the policy window as long as the item is in new, unworn condition with original tags and packaging where possible. Some exceptions apply depending on the reason for the request.
For confirmed damaged, defective, or incorrect items, different support options may be available, including a refund, replacement, or exchange. In approved cases, return shipping may also be covered.
For change-of-mind returns or size-related exchanges, return shipping may not be covered and additional conditions may apply. Availability for replacement items can also vary.
If you are unsure whether your order qualifies, contact our support team with your order number and a short description of the issue.