Non-Returnable Items

Some items may not be eligible for standard returns or exchanges for hygiene reasons.

This can include categories such as underwear, socks, hosiery, bra pads, shapewear, bodysuits, and other inner-wear items. Because these products are more sensitive in nature, they may not qualify for non-quality returns once opened or worn.

If one of these items arrives damaged, defective, or incorrect, please contact our support team with your order number and clear photos of the issue. In those cases, support options may still be available.

If you are unsure whether an item falls into a non-returnable category, contact us before starting a return request and we will help clarify.