Item Doesn’t Match the Description

If the item you received is significantly different from the product listing, please contact our support team so we can review the issue.

This may include noticeable differences in the product, variant, or other listing details that affect what you expected to receive. To help us assess the situation, please share your order number along with clear photos of the item you received.

For most mismatch cases, we ask that you contact us within 30 days of delivery. Once reviewed, you may be eligible for a refund, exchange, or another appropriate resolution depending on the circumstances.

We want the product you receive to align with what was represented online, and we will do our best to help if something feels meaningfully off.