I Received the Wrong Item

If you received something different from what you ordered, please contact our support team so we can review the issue.

When reaching out, include your order number and clear photos of the item you received, the shipping label, and any packing slip included in the package. This helps us confirm what happened and guide you toward the right next step.

For most wrong item cases, we ask that you contact us within 90 days of delivery. Once the issue is confirmed, we may offer a replacement, exchange, or refund depending on the situation.

We understand how frustrating this can be, and we will do our best to help make it right as quickly as possible.