I Didn't Receive Order Confirmation

If you placed an order but did not receive a confirmation email, there are a few simple things to check first.

Start by looking in your spam, junk, promotions, or updates folders. Order confirmation emails can sometimes be filtered there by your email provider. It also helps to confirm that the email address entered at checkout was correct.

If you saw a thank-you page after checkout or your payment was successfully processed, your order was likely placed. In some cases, email delivery can be delayed for a short time.

If you were charged but still have not received confirmation, please do not place the order again right away. Contact our support team with your name, email address, and approximate order time so we can look into it.

If we locate the order, we can help resend the confirmation. If the order was not completed, we will let you know so you can place it again with confidence.