How to Cancel an Order

If you need to cancel an order, please contact us as quickly as possible. Cancellation is only possible during a very short window before processing begins.

Orders are usually processed within 1 to 2 business days, and once processing has started, we may no longer be able to stop the order. If the package has already shipped, cancellation is no longer possible.

When reaching out, please include your order number and clearly let us know that you would like to cancel. If the order is still eligible, we will confirm the cancellation and begin the refund process.

Refunds for successful cancellations are typically returned to the original payment method. Depending on your bank or payment provider, it may take several business days for the funds to appear.

If your order has already shipped, the best next step is to wait for delivery and then follow the return process if your order is eligible.